Encouraging customers to adopt innovative and accessible technologies, Mazoon Electricity Company, the leading electricity provider in Oman, has advised customers to use its e-payments platforms to pay bills for the ease and convenience it offers. It has reminded its customers that e-payments can help fight COVID-19 and further the effectiveness of the social distancing measures announced by Oman’s Supreme Committee dealing with the pandemic situation.
Advising them to switch to a virtual payment method like online payments or payment links, Mazoon Electricity reminds customers that it will keep users safe and help them observe social responsibility.
Mazoon Electricity offers several smart, hassle-free and interactive options to pay bills. Customers can pay their bill online from anywhere by accessing their account through Mazoon Electricity’s e-channels. They can pay their electricity bills through mobile applications of companies such as ONEIC Bill & Pay, OIFC Khedmah or any self-service kiosks available at Mazoon Electricity, ONEIC or OIFC premises. Customers can also pay through electronic portal: https://oss.nama.om.
Customers can also use the innovative Interactive Voice Response (IVR) payment system to pay their bills. The IVR system allows consumers to make an automated payment over the phone without interacting with a live person. Through the innovative service available via Mazoon Electricity’s call centre (80077771), customers can pay their pending bills over an exclusively customised and secure IVR system.
The company has urged its customers to activate Green Bill service to obtain electronic copy of their monthly bill via email registered with the company or by updating their data and providing the company with their latest email address. Customers can register for the Green Bill by following the link: https://mzec.nama.om/en-us/pages/greenbill.aspx
